Safety & Support Resources
For users who have experienced or witnessed harm
Last updated: May 2026
IN IMMEDIATE DANGER?
If you or someone else is in immediate physical danger, call 000 now. Do not wait for a platform response.
1. Sexual Violence and Abuse
1800RESPECT
National sexual assault, domestic and family violence counselling. 1800 737 732 — 24/7. 1800respect.org.au
Full Stop Australia
Specialist counselling for sexual, domestic, or family violence. 1800 385 578 — 24/7. fullstop.org.au
CASA — Centre Against Sexual Assault
VIC: 1800 806 292 · NSW: 02 9285 1099 · Search "CASA [your state]" for your local service.
2. Image-Based Abuse
eSafety Commissioner
Report non-consensual intimate image sharing, deepfakes, cyberflashing. esafety.gov.au
1800RESPECT
For image-based abuse as part of coercive control. 1800 737 732
The Mingle Movement will proactively refer any detected or reported image-based abuse to eSafety and law enforcement.
3. Online Stalking and Harassment
eSafety Commissioner
esafety.gov.au — online reporting at any time.
Your local police
If you believe you are being stalked or are at risk, contact your local police or call 000 in an emergency.
4. Child Safety
AFP — ThinkUKnow
thinkuknow.org.au · 131 AFP (131 237)
ACCCE
Australian Centre to Counter Child Exploitation. accce.gov.au
Child Protection Helpline (NSW)
132 111 — contact your state equivalent for other states.
5. Mental Health and Crisis Support
Lifeline
24/7 crisis support and suicide prevention. 13 11 14
Beyond Blue
Anxiety, depression, and trauma. 1300 22 4636 — 24/7.
QLife
LGBTQIA+ peer support. 1800 184 527 — 3pm to midnight daily.
MensLine Australia
For men. 1300 78 99 78 — 24/7.
13YARN
Aboriginal & Torres Strait Islander crisis support. 13 92 76 — 24/7.
6. Romance Scams and Financial Harm
ACCC Scamwatch
IDCARE
National identity and cyber support. 1800 595 160 · idcare.org
Your bank
Contact immediately if you have transferred money to a suspected scammer.
7. Safety Built Into The Mingle Movement
Safety isn't an add-on — it's wired into the product. Here's what we've built into every call:
Live AI moderation on every call
An on-device AI scans a still frame from your camera every few seconds during a video call. Frames that look safe are discarded immediately and never stored. No call audio or video is ever recorded.
Immediate call shutdown for nudity or sexual content
If the AI detects explicit content — genitals, sexual acts, or full nudity — the call is ended instantly. The offender's account is suspended pending review, and only the single flagged frame is retained as evidence (auto-deleted after 30 days).
One-tap block & report
Every call screen and rating screen has a block & report button. Blocking is permanent and two-way — you will never be matched with that person again. Reports go straight to our safety team for review.
Identity & liveness verification
New members complete a liveness check and photo verification before they can call others, which helps shut down fake profiles, bots, and catfishing attempts.
Consequences for offenders
Confirmed exposure or sexual misconduct results in a permanent ban, and serious incidents (including any image-based abuse or content involving minors) are reported to the eSafety Commissioner and law enforcement.
No DMs, no photo trading
There's no private messaging or photo exchange on the platform — every interaction is a live, moderated video call. This removes the main channels used for grooming, sextortion, and unsolicited explicit images.
8. Reporting to The Mingle Movement
During a video call or on the rating screen: use the block & report button.
By email: hello@theminglemovement.com
For complaints about how we have handled your report, contact the independent Code Compliance Committee.