Australian voluntary industry code · commenced 1 October 2024 · fully enforced from April 2025
The Mingle Movement is committed to the safety standards set out in the Australian Online Dating Code of Conduct. The Code is a voluntary industry standard developed by major dating platforms in consultation with the Australian Government to reduce the risk of online-enabled harm. It commenced on 1 October 2024 with a six-month transition, and full obligations took effect in April 2025.
Our commitments to you
- Identity & liveness verification — every new profile must complete a full-length photo check and a live finger-count selfie reviewed by AI before they can call anyone.
- Live video format — first interactions are short video calls, not anonymous chat, dramatically reducing impersonation, catfishing, and romance-scam risk.
- Plain-language safety — clear rules, transparent reporting, and a visible "On a virtual date" status so you always know what's happening.
- Reporting & response — block and report tools on every profile and call. We action serious reports promptly.
- Data protection — your contact details are only shared after you explicitly choose to share them at the end of a date.
- Annual transparency — like other Code-aligned platforms, we maintain internal records of our safety practices and review them yearly.
Your responsibilities
- Use real photos of yourself and accurate profile information.
- Treat every match with respect — harassment, abuse, and discriminatory behaviour are not tolerated.
- Never share financial information or send money to anyone you've met on the platform.
- Report suspicious behaviour, suspected scams, or underage users immediately.
- Meet in public for any in-person dates and tell someone you trust.
Reporting and oversight
Complaints about a Code signatory's compliance can be raised with the independent Code Compliance Committee via the Online Dating Code website. To report a concern about another user on The Mingle Movement, use the block and report tools in-app, or contact safety@theminglemovement.app.
Read the full Code: Australian Voluntary Code for Online Dating Services (PDF).